Shipping policy
Shipping Policy
1. Shipping Destinations
FITHOME ships internationally to selected destinations worldwide. Shipping availability and costs depend on the delivery address, destination country and characteristics of the products ordered.
Shipping costs are calculated at checkout whenever available. If shipping to your destination is not available at checkout, please contact us at info@fithome.es for a personalised shipping quote.
2. Delivery Times
Our products are carefully prepared to ensure the quality and attention to detail that define FITHOME.
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Fitness accessories and orders without furniture: Estimated delivery within 2–10 business days after order confirmation, depending on the destination.
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Orders containing furniture: Estimated delivery within 2–8 weeks after order confirmation, depending on the destination and delivery arrangements.
These delivery times are estimates and may vary due to the destination, customs clearance, carrier operations or other circumstances beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout where available. For destinations requiring a personalised shipping quote, please contact info@fithome.es before placing your order.
Any additional delivery services or charges not included in the checkout total will be communicated where applicable.
4. Customs Duties, Import Taxes and Fees
For international orders, the customer is responsible for any customs duties, import taxes, customs clearance fees and carrier handling or administration charges that may apply in the destination country, unless explicitly stated otherwise at checkout.
These charges are not included in the product prices or shipping costs and are generally collected by the carrier or customs authorities upon delivery or during customs clearance.
Customs charges vary by country and depend on local regulations, the product and its declared value. FITHOME cannot determine the exact amount in advance.
By placing an international order, the customer acknowledges that additional import charges may apply and agrees to pay any applicable charges.
5. Delays and Tracking
Once your order has been dispatched, tracking information will be provided where available.
Delays may occur due to transport, logistics, customs clearance, weather conditions or other circumstances beyond FITHOME's control. If we become aware of a significant delay, we will inform the customer as soon as reasonably possible.
6. Contact
For questions about shipping, delivery times, international destinations or shipping costs, please contact:
Email: info@fithome.es